EPWU encourages conservation as drought continues
El Paso Water Utilities has ramped up well maintenance, increased production at its desalination plant and invigorated public outreach as the region's on-going drought continues.
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Showerhead distribution extended
El Paso Water Utilities customers can now pick up a free water-efficient showerhead while paying their bill or managing their account at the utility's Customer Service Center.
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Sandbags Available at Stormwater Operations Center
El Paso Water Utilities customers in need of sandbags for flood control purposes can pick them up year-round and free of charge Monday through Friday from 8 a.m. to 4 p.m. at EPWU's Stormwater Operations Center, 4801 Fred Wilson.
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Master plans move forward
The Public Service Board and El Paso City Council have taken impressive steps forward in promoting responsible, sustainable, mixed-use development of the highest quality in El Paso. Both entities approved moving forward with master plan development using the city's SmartCode standards for hundreds of acres of PSB-owned land along Transmountain Road in Northwest El Paso.
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How to read your EPWU bill
The amount of water used in your household in December, January and February has a profound impact on your water bill the following 12 months, including the hot, dry summertime when water usage – and water bills – peak.
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New Online Services Available
 Customer service representatives working in El Paso Water Utilities' call center are getting a digital assist courtesy of EPWU.org.
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Study Confirms Reclaimed Water Safety
 Once again, the quest for water solutions has led the experts to El Paso.
When leaders from the Environmental Protection Agency, Bureau of Reclamation, National Science Foundation, and a host of water providers in and around Metropolitan Los Angeles were seeking to assess the health impacts of using reclaimed wastewater to augment drinking water supplies, they assembled a panel of leading voices including EPWU President and CEO Ed Archuleta.
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EPWU does not endorse pipeline protection programs
El Paso Water Utilities has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. EPWU is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, EPWU does not require customers to obtain pipeline protection coverage.
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