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New Sandbag Distribution System Improves Customer Service

As a public service, EPWU provides sandbags to El Pasoans in flood-prone areas to protect homes and businesses during stormwater emergencies. The sandbags were previously distributed from fire stations throughout the city. Because of space limitations, however, not enough bags could be stored to meet the demand during the monsoon season. A new distribution system has been implemented to ensure that sufficient quantities of sandbags are available.
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Northwest Plant Recognized for Outstanding Compliance

The National Association of Clean Water Agencies (NACWA) will recognize the Northwest Wastewater Treatment Plant for outstanding environmental stewardship at its 2009 Summer Conference.
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City Council Adopts Impact Fees

An ordinance adopted by the City Council will lead to a more equitable means of funding the expansion of water and wastewater facilities. The City of El Paso Impact Fee Ordinance requires developers to pay a share of El Paso Water Utilities’ growth-related capital costs.
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Students Combine Conservation and Art

El Paso Water Utilities celebrated National Drinking Water Week during the first week in May by hosting the winners of its city-wide poster contest. Young El Pasoans submit drawings for the contest each year, which encourages them to think about water as essential for all aspects of life.
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Two New Ways to Pay!

El Paso Water Utilities is excited to announce two new ways for customers to easily and conveniently pay their bill. Customers now have the option of making payments online or by phone with BillMatrix.
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Scenic Ceremony Celebrates Land Transfer

The Franklin Mountains State Park grew by nearly 1,700 acres when the Public Service Board transferred acreage on both sides of the mountain to the state of Texas. The property cost Texans just $161,301, which is a fraction of its current value. The nation’s largest urban park is now counted among the largest parks in the Texas Parks and Wildlife system.
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Stormwater Pond Credit Increases

The Public Service Board has more than doubled the credit available to nonresidential customers with certified onsite stormwater detention ponds. Effective March 1, the stormwater pond credit is increased from 10 percent to 25 percent. The credit is not available to residential customers.
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New Energy Policy to Yield Significant Savings

The energy policy adopted by the Public Service Board will yield significant savings, but those savings are not restricted to operating costs. Implementing effective energy management programs will reduce environmental impact and conserve natural resources
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