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Water industry experts mark desalination plant's 10th anniversary

Employees, legislators and industry experts gathered to celebrate the 10th anniversary of the Kay Bailey Hutchison Desalination Plant and its ushering of El Paso Water as a front runner in the industry.
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El Paso Water opens seasonal sandbag distribution sites

El Paso Water customers may get sandbags seven days a week from June 26 through the end of September. The seasonal sites will be open in the west, central, east and Mission Valley areas, and hours will be extended at the Stormwater Operations Center, which is open throughout the year.
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EPWater employees, sponsors raise $55,000 for Opportunity Center for Homeless

For Yesenia Castro, it was the bittersweet culmination of a months-long labor of love when the 2017 El Paso Water Charity of Choice chairwoman presented a check for $55,000 to the Opportunity Center for the Homeless on Wednesday, Sept. 13, at the Public Service Board meeting.
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Mosquito control a priority during monsoon season

El Paso Water's extensive stormwater infrastructure is put to the test during monsoon season, with the system working to contain and drain excess rainwater. With the 400 stormwater ponds across El Paso, many are designed to send stormwater to the Rio Grande while others retain flows that eventually filter into the groundwater. Sometimes following heavy rains, the retention ponds can result in stagnant water, creating ideal conditions for mosquito breeding.
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Singapore utility officials tour EPWater

They are worlds apart, but El Paso Water shares common ground with their counterparts in Singapore in water reuse developments.

Three representatives of PUB, Singapore's National Water Agency, visited El Paso on Aug. 7 to study El Paso Water's advances in water reuse and to learn more about the Advanced Water Purification Facility. The representatives toured the Fred Hervey Water Reclamation Plant, 11700 Railroad.
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Turn Around Don't Drown

When it comes to flooding, a few minutes can make the difference between safety and danger. El Paso Water is launching its annual "Turn Around Don't Drown" bilingual outreach campaign to raise awareness – but with new emphasis on how quickly things can change in sudden, intense rain storms. The new campaign uses the phrase "Life Changes in a Flash" to grab the attention of drivers and pedestrians.
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We Take Water Quality Seriously

El Paso Water places the highest priority on water quality, and the release of the 2016 Drinking Water Report gives us the opportunity to share what we do to guarantee a healthy and safe water supply for El Paso.
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Are you tired of being on hold? Try these options

We apologize for the inconvenience, and we have implemented automated system improvements to shorten your wait time. We need your help to make the improvements a success.
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EPWater does not endorse pipeline protection programs

El Paso Water has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. El Paso Water is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, El Paso Water does not require customers to obtain pipeline protection coverage.

Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.

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