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We Take Water Quality Seriously

El Paso Water places the highest priority on water quality, and the release of the 2016 Drinking Water Report gives us the opportunity to share what we do to guarantee a healthy and safe water supply for El Paso.
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Are you tired of being on hold? Try these options

We apologize for the inconvenience, and we have implemented automated system improvements to shorten your wait time. We need your help to make the improvements a success.
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El Paso Water receives $150,000 for aquifer recharge feasibility study

El Paso Water received notice last week that it will be awarded $150,000 in funding from the U.S. Bureau of Reclamation for developing a feasibility plan to increase its aquifer recharge efforts by six-fold. The proposed plan will make El Paso's water supply more resilient to drought and help preserve the Hueco Bolson for future generations.
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El Paso Water Celebrates Infrastructure Week 2017

While it may not be obvious, water infrastructure is an essential part of our everyday lives. It's buried deep underground to deliver clean drinking water and reliable wastewater services. It's the stormwater pond or channel down the street that collects monsoon rains and reduces flooding, and it's the water production facility that transforms river water into fresh drinking water.
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New technology boosts plant's efficiency, increases water supply

The innovative technology unveiled recently by Eviro Water Minerals Co. (EWM) produces fresh drinking water from the salty wastewater produced during desalination.
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Water bill sky high? Might be a Leak!

The U.S. wastes one trillion gallons of water each year due to minor leaks around the home, according to the Environmental Protection Agency (EPA). A leaky shower head losing 10 drops of water per minute can waste 500 gallons per year.
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Opportunity Center for the Homeless named 2017 Charity of Choice

The Public Service Board selected the Opportunity Center for the Homeless (OC) as the El Paso Water 2017 Charity of Choice. The OC provides shelter and meals for the homeless. Its newest facility — La Casa de Las Abuelitas — serves single elderly women in need.
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EPWater does not endorse pipeline protection programs

El Paso Water has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. El Paso Water is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, El Paso Water does not require customers to obtain pipeline protection coverage.

Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.


Sandbags available at Stormwater Operations Center

El Paso Water customers may get sandbags from 8 a.m. to 4 p.m. Monday through Friday at the Stormwater Operations Center, 4801 Fred Wilson Ave. The sandbag distribution sites in the west, central, east and Mission Valley areas will reopen in summer 2017.
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City of El Paso
County of El Paso
American Water Works Association
Government Finance Officers Association
Water Environment Association of Texas (WEAT)
New Mexico-Texas Water Commission
El Paso County Appraisal District Website
Chambers of Commerce:
  El Paso Hispanic Chamber
  Greater El Paso Chamber


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