To provide our customers a sustainable water supply and the highest quality water services to enhance the vitality of El Paso.
We are an international model for water resource innovation, respected and trusted by our customers for our leadership in delivering sustainable water services to a thriving El Paso community.
John E. Balliew – President/Chief Executive Officer
John E. Balliew is responsible for all aspects of water, wastewater and reclaimed water service to the greater El Paso metropolitan area and stormwater management in the city of El Paso. He reports to and implements strategic policies set by the Public Service Board.
Mr. Balliew has worked for El Paso Water Utilities since 1983. He has held various positions of increasing responsibility during his tenure, including vice president of operations and technical services, before becoming the utility's president in January 2013.
A registered professional engineer, he has been involved in many projects that helped secure El Paso's water future, including the 50-year water resource plan, construction of the nation's largest arsenic-removal and inland desalination plants, and implementation of a leak detection system that reduced unbilled water by 43 percent.
He has served on the board of directors of the South Central Membrane Association and the American Membrane Technology Association. His achievements were recognized by the El Paso Chapter of the Texas Society of Profession Engineers, which named him Engineer of the Year in 2012.
Mr. Balliew holds a bachelor's degree in chemical engineering from Texas A&M University.
Public Service Board
The Public Service Board (PSB) of El Paso, Texas is the seven-member board of trustees that manages and controls El Paso Water Utilities and its systems – water, wastewater, reclaimed water and stormwater. The board also oversees expenditures and the application of revenues.
Six members are appointed by the El Paso City Council and have expertise in the following areas: financial management; general business management; engineering; environmental or health; consumer or citizen advocacy; or communications, public administration or education. The seventh member is the mayor, who represents municipal government. Members must be U.S. citizens and reside in El Paso County. The board's bylaws are posted on the website.
The regular Public Service Board meeting is held at 8 a.m. on the second Wednesday of each month at El Paso Water Utilities, 1154 Hawkins Blvd., in the PSB meeting room on the fourth floor.
PSB meetings are open to the public and the agenda is posted prior to each meeting. For your convenience, a live broadcast of the meeting can be accessed from the EPWU video webcast page. The 2017 meeting schedule is posted on this website along with video of past meetings. Special meetings are scheduled as needed.
The public may sign up before the meeting to comment on any agenda item, and time is allocated at the end of the meeting for items not on the agenda. The PSB chairman may impose time limits for each speaker.
Henry Gallardo - Chair
General Business Management
Henry Gallardo is a founding partner and director of investment management for Strategic Wealth Advisors and a founding partner in Paso Del Norte Wealth Advisors. He has 27 years of experience as a financial advisor and is licensed in 14 states.
Mr. Gallardo serves on the board of several organizations, including the University Medical Center, El Paso Hispanic Chamber of Commerce, Upper Rio Grande Workforce Development and the Council on Regional Economic Expansion and Educational Development. He is frequently interviewed on financial topics, a featured contributor to several publications, and has served on several advisory panels for financial planning curriculum and educational advancement.
A native of El Paso, Mr. Gallardo attended Hardin Simmons University in Abilene, Texas, and the University of Texas at El Paso.
His term on the Public Service Board expires December 31, 2020.
Christopher A. Antcliff - Vice Chair
Consumer or Citizen Advocacy
Christopher A. Antcliff is an El Paso attorney, mediator and arbitrator. He has represented plaintiffs and defendants in civil cases in state and federal courts and argued cases before both the 8th Court of Appeals for the State of Texas and the United States Court of Appeals for the Fifth Circuit.
Mr. Antcliff was appointed by Gov. Rick Perry as Judge of the 448th Judicial District Court in 2007, Judge of the 168th District Court in 2008 and Justice of the 8th Court of Appeals, Place 2, in 2011. He is a trained mediator in the State of Texas who has successfully mediated more than 350 cases and a member of the El Paso Bar Association, the local chapter of the Federal Bar Association, the American Bar Association and the Bar Association of the Fifth Circuit.
Mr. Antcliff's achievements have been recognized by several organizations. Most recently, he was selected the 2010 Outstanding Jurist by the El Paso Chapter of the American Board of Trial Advocates and the El Paso Bar Association's 2013 Mediator of the Year. His community affiliations include the Amigo Airsho Board of Directors, the Rotary Club of El Paso, and the Board of Directors of St. Luke Catholic Church.
Mr. Antcliff graduated from the Texas Tech University and the university's School of Law. His term on the Public Service Board expires December 31, 2017.
Terri Garcia - Secretary–Treasurer
Terri Garcia has more than 30 years of experience in the financial services industry where she worked in the consumer lending, community development, branch administration, cash management and commercial banking areas.
She was senior vice president of commercial banking at Bank of America for several years and served as the El Paso market bank president. In 2010, the U.S. Hispanic Chamber of Commerce named her the Ultimate Latina in Financial Service.
Ms. Garcia has volunteered her services to many community organizations including the El Paso Hispanic Chamber of Commerce and University Medical Center Foundation. She was a founding member and served as vice president of CommUNITY en Acción.
Ms. Garcia's term on the Public Service Board expires March 31, 2021.
Ivonne Santiago – Member
Environmental or Health
Ivonne Santiago is a clinical professor in the Department of Civil Engineering at the University of Texas at El Paso. She is an environmental engineer with knowledge in water and wastewater treatment, hydrology, hydraulics, biology, chemistry and other natural sciences.
A licensed professional engineer in Texas, New Mexico and Puerto Rico, Santiago was appointed director of the Water Quality Area at the Puerto Rico Environmental Quality Board. She subsequently conducted technical audits at commonwealth's largest water and wastewater plants in her capacity as primary consultant to the Puerto Rico Office of the Comptroller. She has taught undergraduate and graduate courses at El Paso Community College and the University of Puerto Rico.
Santiago's numerous professional affiliations include the American Water Works Association; American Society of Civil Engineers; Society for Mining, Metallurgy and Exploration; and American Society of Engineering Education. She is a member of the Environmental Protection Agency National Advisory Committee and a recipient of the 2014 University of Texas System Regents' Outstanding Teaching Award and several other awards.
Santiago earned a B.S. degree in civil engineering from the University of Puerto Rico at Mayaguez, a master's degree in environmental systems engineering from Clemson University and a Ph.D. in civil engineering from New Mexico State University. Her Public Service Board term expires June 30, 2020.
Bradley Roe - Member
Bradley Roe provides civil engineering, land development, planning and field surveying services for Roe Engineering, L.C. He is a professional engineer and a registered professional licensed surveyor in the State of Texas.
Mr. Roe has expertise in all phases of land development and has been involved in the planning and design of many subdivisions in the El Paso area from initial master planning and zoning through final acceptance by the City. He has more than 48 years of experience in construction and design.
His community involvement includes: member and president of the Texas Society of Professional Engineers and El Paso Association of Builders; chairman of the City of El Paso Zoning Board of Adjustment; and a founding member of the Cathedral High School Alumni Association – LQVQ, which has awarded more than $400,000 in academic scholarships.
Mr. Roe is a graduate of the University of Texas at El Paso where he earned a bachelor's degree in civil engineering. His term on the Public Service Board expires December 31, 2018.
Kristina D. Mena - Member
Communications, Public Administration or Education
Kristina D. Mena is an associate professor of environmental sciences at The University of Texas Health Science Center at Houston School of Public Health (SPH). She also heads the Environmental and Occupational Health Sciences program at the six SPH campuses.
A water microbiologist with research interests in qualitative risk assessment, water quality and food safety, Dr. Mena is located at the SPH El Paso campus. She is also an adjunct professor in chemistry, environmental science, engineering and biology at the University of Texas at El Paso.
Dr. Mena is a member of the American Water Works Association, Society for Risk Analysis, Groundwater Foundation, International Water Association and International Society of Exposure Analysis. She serves on advisory boards for the WateReuse Research Foundation, U.S. Environmental Protection Agency and National Water Research Institute.
Dr. Mena earned a B.A. degree in biology at Franklin College of Indiana; an M.S.P.H. degree at the University of South Florida; and a Ph.D. degree in environmental microbiology and epidemiology at the University of Arizona. She completed a postdoctoral fellowship at the Kansas State University Food Animal Health and Management Center.
Her term on the Public Service Board expires December 31, 2019.
Mayor Dee Margo - Member
Mayor Dee Margo is Chairman and CEO of John D. Williams Company where he has worked since moving to El Paso in 1977. He represented District 78 in the Texas House of Representatives from 2011 to 2013 and served on several committees including House Appropriations. He subsequently was appointed President of the El Paso Independent School District Board of Managers where he served for two years.
His community involvement includes the Greater El Paso Chamber of Commerce, United Way of El Paso County and Operation Noel, which provides coats for needy children. He was a founding member of the Regional Economic Development Corp., now Borderplex Alliance, and served as Civilian Aide to the Secretary of the Army at Fort Bliss. Most recently, Texas Gov. Greg Abbot appointed him to the Cancer Prevention and Research Institute of Texas Oversight Committee.
Mayor Margo's awards include: Department of the Army Outstanding Civilian Service Medal, County of El Paso Del Norte Award, Greater El Paso Chamber of Commerce Star Award and League of Women Voters BRAVO Award. He is a life member of the Million Dollar Rountable and Texas Leaders Roundtable.
Mayor Margo graduated from Vanderbilt University with a bachelor's degree in history and economics. He and his wife Adair have two sons.