Clothes Washing Machine Rebate

El Paso Water Utilities in an effort to conserve water, gas, and electricity is offering a rebate to direct Residential and/or Commercial El Paso Water Utility customers for water-and energy-efficient clothes washers. These clothes washers are now available at most local retailers. There are medium and full-size machines available.

The Program offers a one-time rebate of $100 for residential and $100 for commercial for New water-and energy-efficient washers purchased and installed by a direct El Paso Water Utilities’ customer. Customers will be served on a first-come, first-served basis. Rebates are subject to availability of funds.

Residential and commercial models must be listed as an approved model under this program. You can select a washer model from the listing found below that applies to your customer classification. Both residential and commercial listings are divided by tiers structured so the most efficient products are listed in the higher tiers. For example, Tier 4B would contain the most efficient models. For information regarding a new model that is not listed, please call our Water Conservation Department for model verification before your purchase.

Residential Customers: Click here for the list of available models (PDF: 30k)

Commercial Customers: Click here to view the list of available commercial models (PDF: 25k)

Program Guidelines/Requirements

• Customer must be a direct El Paso Water Utilities customer at time of purchase.
• Customer must keep the clothes washer, for which customer received a rebate, installed at an address within the service area of El Paso Water Utilities for a period of at least five years.
• Customer needs to call (915) 594-5508 to schedule a verification inspection appointment within 90 days from date of purchase of the machine. If you fail to schedule an appointment within 90 days from purchase, you are not eligible for the rebate. Customer understands that an inspection will be conducted and that customer must provide the original purchase receipt before customer receives a rebate. Appointments will be scheduled Monday to Wednesday from 8:45 a.m. to 4:00 p.m. The clothes washer must be installed and operating at time of the verification inspection.
• Customer agrees to complete a follow-up questionnaire about the rebate program.
• In four to six weeks, after office approval, your rebate check – in the amount of $100 for residential and/or $100 for commercial customers – and your original purchase receipt will be mailed to you.
• Rebate for direct Residential customer is limited to $100 per service premise account. Rebates are subject to availability of funds.
• Rebate for direct Commercial customer is $100 per washer per premise account. Rebates are subject to availability of funds.