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Board approves budget for water, wastewater and reclaimed water

The Public Service Board approved the fiscal year 2015-16 water, wastewater and reclaimed water budget at its Dec. 10 meeting. The $322 million budget reflects increased rates and higher bills for most El Paso Water Utilities customers. But EPWU's lowest water users will see a decrease in their monthly bills.
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Public gets close look at stormwater system

El Pasoans of all ages assembled at EPWU's TecH2O Center on a recent Saturday morning. Seventy-five people boarded buses for the utility's first public stormwater facilities tour. They left at 8:30 a.m., returned four hours later, and made several stops along the way.
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EPWU recognized for sustainable management

El Paso Water Utilities is one of the first public water utilities to receive the 2014 Sustainable Water Utility Management Award. The Association of Metropolitan Water Agencies (AMWA) presented the awards at its Executive Management Conference in Newport Beach, Calif.
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Protect your pipes

Freezing temperatures can lead to frozen pipes. Water expands when it freezes, and the pressure can cause pipes to burst. Sprinkler system supply lines, outdoor hose bibs and other outdoor pipes are more exposed to the weather and usually more likely to freeze. But indoor pipes, especially along exterior walls with minimal insulation, are susceptible to cold weather, too.
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Non-residential customers to pay new franchise fee

Effective September 1, the City of El Paso is charging El Paso Water Utilities (EPWU) a franchise fee of $3.55 million. The City Council approved the fee as a means to compensate the City of El Paso for EPWU's use of city streets and rights of way for projects and wear and tear on City streets.
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Authorized agencies streamline payment processing

There is good news for customers who make payments at CheckFreePay authorized payment agencies. We've upgraded their payment systems. This means customers will not need to call with the payment confirmation number, because payments are processed the same day.
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Free showerheads available to EPWU customers

Showering accounts for nearly 17 percent of residential indoor water use, according to the U.S. Environmental Protection Agency. This equals almost 40 gallons of water per day for the average family. El Paso Water Utilities is offering its customers free, water-efficient showerheads that can maximize water savings in the bathroom and reduce energy use, too.
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EPWU Does Not Endorse Pipeline Protection Programs

El Paso Water Utilities has received inquiries from customers about companies offering programs that cover the cost of emergency repairs to your private water and sewer service lines. EPWU is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, EPWU does not require customers to obtain pipeline protection coverage.

Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.

 
City of El Paso
County of El Paso
American Water Works Association
Government Finance Officers Association
Water Environment Association of Texas (WEAT)
New Mexico-Texas Water Commission
El Paso County Appraisal District Website
Chambers of Commerce:
  El Paso Hispanic Chamber
  Greater El Paso Chamber