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UTEP students present 'Water Campus' designs

Seven teams of University of Texas at El Paso's senior civil engineering students unveiled their visions Friday for a Water Supply and Resource Recovery Campus. The Campus would encompass the proposed Advanced Water Purification Facility along with hundreds of acres around current utility facilities to enable greater access to the Rio Bosque Wetlands and provide new public amenities.
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Prepare your home for winter weather

Water expands when it freezes, and pressure from expanding water can cause pipes to burst. Leaky pipes can break if they go unnoticed, and healthy pipes are vulnerable when temperatures are 32 degrees or lower. Broken pipes can waste thousands of gallons of water, so it is important to protect the pipes in and around your home.
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EPWater does not endorse pipeline protection programs

El Paso Water has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. El Paso Water is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, El Paso Water does not require customers to obtain pipeline protection coverage.

Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision.


El Paso Water celebrates TecH2O volunteers, community partners

Riverside High School student Anyssa Phillips was only planning to fulfill her required community service hours when she started volunteering at the El Paso Water TecH2O Water Resources Learning Center as a young freshman during the 2016 Science Fair Blast Off. She is now an active volunteer planning to help in the years to come.
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El Pasoans help provide clean water abroad: UTEP researchers get eye-opening experience in Honduras

For many of us in El Paso, save for a lapse in payment or water main break, we expect water to come out of the faucet when we turn on our taps. But for many in Tegucigalpa, Honduras, potable water is a precious commodity — one that most locals do not take for granted.
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El Paso Water Buys Dell Valley Land for Future Water Supply

El Paso Water has completed the purchase of an additional 18,000 acres in a location 90 miles east of El Paso as part of its long-term water importation strategy. The Utility acquired properties owned and operated by CL Machinery (CLM) for a combined total of $66 million after the Hudspeth County Underground Water Conservation District approved the transfer of water permits on November 8.
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PSB Hears Proposed Water and Wastewater Budget and Rates for 2017

On Nov. 14, in the second of two budget workshops, El Paso Water leaders presented the proposed 2017-18 water, wastewater and reclaimed water budget to the Public Service Board. The PSB heard details of a $463.6 million budget that would fund utility operations along with projects to rehabilitate, modernize and expand systems to meet the needs of El Paso's growing population.
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PSB Hears Proposed Stormwater Budget and Fees for 2017

In the first of two budget workshops, El Paso Water Staff presented the proposed 2017-18 stormwater budget to the Public Service Board (PSB). The PSB is considering the $55.1 million budget with a 61 cent per month fee increase for the typical homeowner. The fee increase will allow El Paso Water to expand flood control projects, maintain the existing stormwater system, and continue to set ten percent of funds aside for dual-purpose ponds and open space projects.
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Having trouble reaching us by phone? Try these other options

El Paso Water has had a recent influx of calls to our Customer Service Center, resulting in some customers having to endure long wait times to talk to a representative. We apologize for the inconvenience, and we are working on making improvements to decrease wait times. In the meantime, try these self-help options to avoid the wait:
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El Paso Water celebrates Austin Pond with public ribbon-cutting

El Paso Water officially unveiled the transformation of Austin Pond, the latest of several capital projects in the Central stormwater system, in a ribbon-cutting ceremony held Wednesday afternoon. The new pond is adjacent to the practice field at Austin High School.
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Sandbags available at Stormwater Operations Center

El Paso Water customers may get sandbags from 8 a.m. to 4 p.m. Monday through Friday at the Stormwater Operations Center, 4801 Fred Wilson Ave. The sandbag distribution sites in the west, central, east and Mission Valley areas will reopen in summer 2017.
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