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Payment Locations |
EPWU Office Locations
 Customers may make their payments at our customer service center during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. Payments placed in our payment drop box will be posted on the following business day. Please check our holiday schedule for closure dates.
Note: When you submit a check for payment, you authorize EPWU to complete the payment by a one-time ACH transaction or other electronic debit. If we do, your account will be debited in the amount of the check as early as the day it is received: afterward, the check will be destroyed.
Customer Service Center
6400 Boeing Dr.
El Paso, TX 79925
Business hours are:
8:00 a.m. to 5:00 p.m.
Payment Drop Box: Payments placed in our payment drop box will be posted on the following business day.
Monday-Friday
 View map
Canutillo and Westway
1002 Tiffany Rd. Canutillo, TX 79835
Payment Drop Box: Payments placed in our payment drop box will be posted on the following business day.
View map
East Montana and Homestead:
3668 Desert Meadows Dr, El Paso, TX 79938
Buisness hours are:
9:00 a.m. - 1:00 p.m.
1:30 p.m. - 4:30 p.m.
Monday-Friday
View map
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Authorized Payment Agencies
NOTE: Customers using any of the authorized payment agencies will be assessed a $1.50 service transaction fee.
West
| Crossroads |
| Big Lots |
| 7025 N. Mesa St. |
Business hours are:
9:00 a.m. - 6:00 p.m.
Monday-Friday |
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Northeast
| Northeast Shopping Center |
| Beall's |
| 9155 Dyer St. |
Business hours are:
10:00 a.m. - 6:00 p.m.
Monday-Friday |
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Central
| Chelmont |
Downtown |
Fox Plaza |
| Albertson's |
J.C. Penney's |
Anna's Linens |
5200 Montana St.
Business hours are:
9:00 a.m. - 6:00 p.m.
Monday-Friday
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324 E. San Antonio St.
Business hours are:
10:00 a.m. - 5:30 p.m.
Monday-Friday |
5567 Alameda Avenue
Business hours are:
10 a.m. - 6 p.m.
Monday-Friday |
East
| Vista Hills |
| Beall's |
| 1840 N. Lee Trevino St. |
Business hours are:
10:00 a.m. - 6:00 p.m.
Monday-Friday
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Lower Valley
| Tigua |
Ysleta |
Socorro |
| Household Furniture |
Cal-TV & Appliance |
Licon Dairy Store |
| 7601 North Loop Rd. |
700 N. Zaragosa |
11951 Glorieta Rd. |
Business hours are:
9:00 a.m. - 6:00 p.m.
Monday-Friday
9:00 a.m. - 1:00 p.m., Saturday
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Business hours are:
9:00 a.m. - 6:00 p.m.
Monday-Friday
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Business hours are:
9:00 a.m. - 6:00 p.m.
Monday-Friday
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| Ascarate |
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| Ero Casa de Cambio Inc. |
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| 6403 Alameda |
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Business hours are:
10:00 a.m. - 6:00 p.m.
Monday-Friday
10:00 a.m. - 5:00 p.m., Saturday
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Far East
| Zaraplex |
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| Cal-TV & Appliance |
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| 1700 N. Zaragosa |
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Business hours are:
10:00 a.m. – 5:30 p.m.
Monday-Friday
Closed for lunch
1:00 p.m. – 2:00 p.m.
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ACE Cash Express Locations
Payments made at ACE Cash Express may take 1 to 3 business days to post to your account. If you have received a Disconnection Notice call EPWU (915) 594-5577 with your confirmation number to avoid disconnection of service.
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12135 MONTWOOD #103
EL PASO, TX 79936
(915) 856-9973 |
1830 GEORGE DIETER #104
EL PASO, TX 79936
(915) 849-6651 |
1360 LEE TREVINO #207
EL PASO, TX 79936
(915) 633-6780 |
Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: 10:00 am - 4:00 pm
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Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: closed
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Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: closed
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835 N. ZARAGOZA
EL PASO, TX 79907
(915) 860-9433 |
7138 ALAMEDA
EL PASO, TX 79915
(915) 843-2431 |
10755 NORTH LOOP, SUITE E
EL PASO, TX 79927
(915) 860-8186 |
Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: 10:00 am - 4:00 pm
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Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: closed
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Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: closed
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115 AMERICAS, SUITE F
EL PASO, TX 79907
(915) 859-1291 |
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Store Hours:
Monday-Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: closed |
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Walmart Stores
Payments made at Walmart may take 1 to 3 business days to post to your account. If you have received a Disconnection Notice call EPWU (915) 594-5577 with your confirmation number to avoid disconnection of service.
| Northeast |
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5631 Dyer St
El Paso, TX 79904
Phone: (915) 245-3510 |
4530 Woodrow Bean
El Paso, TX 79924
Phone: (915) 757-0151 |
12236 Montana Ave
El Paso, TX 79938
(915) 255-4031 |
| East |
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7101 Gateway Blvd W
El Paso, TX 79925
Phone: (915) 779-6664 |
10727 Gateway Blvd W
El Paso, TX 79935
Phone: (915) 594-0243 |
8115 North Loop Dr
El Paso, TX 79907
Phone: (915) 629-0048 |
3000 Saul Kleinfeld Dr
El Paso, TX 79936
(915) 849-7796 |
1850 N Zaragoza Rd
El Paso, TX 79936
(915) 855-6405 |
1551 N Zaragoza Rd
El Paso, TX 79936
(915) 855-6840 |
| West |
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7555 N Mesa St
El Paso, TX 79912
Phone: (915) 833-1335 |
951 N Resler Dr
El Paso, TX 79912
Phone: (915) 875-0124 |
| Lower Valley |
9441 Alameda Ave
El Paso, TX 79907
(915) 860-7171 |
| Socorro |
10301 Alameda Ave
Socorro, TX 79927
(915) 245-3488 |
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