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Winterization tips can help you avoid costly repairs

With the arrival of cold winter temperatures, El Paso Water urges you to “Protect Your Pipes” to avoid a headache this holiday season.

Freezing temperatures can result in broken water lines that can lead to costly repairs at your home or business.

“Outdoor water faucets and plumbing are vulnerable to the cold temperatures, particularly if they are not insulated,” said Alan Shubert, Vice President of Operations and Technical Services. “Customers should be proactive with protecting their home and pocketbook.”

Here’s some quick tips to avoid damages to your property:

  • Insulate exposed pipes and faucets outside and around your home, including those in unheated areas like basements, garages, attics or crawl-spaces.
  • In severe cold only, let cold water drip from faucets served by exposed pipes. Running a drip of water through the pipes helps prevent pipes from freezing because the temperature of the water is above freezing.
  • If a pipe does break on your property, know where your water meter is and how to turn water off immediately to avoid further damage and water waste.
  • And if you are taking a vacation or away for several days, turn off your water at the meter in case of damage occurs while away or ask someone to monitor your home in your absence.

Check out this instruction video for more tips: https://www.youtube.com/watch?v=g25YqGZpvgY&t=2s

Leak Adjustment Program

Remember, property owners are responsible for water pipes that start at the meter and run throughout your property.  If you do experience a broken pipe on your property, you may qualify for the leak adjustment program. Customers can get a partial credit on their bill if they show proof of repairs. Customers can apply for this program once every two years. Call EPWater Customer Service at 594-5500 to learn more about the program.